Internet Telephony

Have Your Calls Handled Professionally.
Anytime…Anywhere with Virtual Receptionist.
Make Your Small Business, Look Big with Virtual Receptionist.
Virtual Receptionist
Unparalleled Phone Answering Service That Transforms Customer Service
for Your business.
You may have heard the term “Virtual Receptionist,” but what exactly is a virtual receptionist? A virtual receptionist is a cloud-based IVR system that routes all the customer calls to the right department. It is available to your customers 24*7 and hence caters to the needs of the customers even after office hours. World Phone’s Virtual Receptionist allows you to manage all your business calls round the clock, track and record these calls to maintain superior customer experience and service and connect with callers anytime and every time they make a call.
Benefits of World Phone Virtual Receptionist
Save the Expenses
A virtual receptionist is a cost-effective way to reduce expenses and boost revenues for your small or mid-size business.
Eliminate additional overhead costs
Adopting a virtual receptionist service means you don’t have to supply anything for the job to be done. You won’t have to invest in desk space, development tools, equipment etc.
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Show a professional appearance
Your virtual receptionist professionally answers with a professionally recorded greeting (Welcome IVR) and routes all your calls for you so you can work from any location and never miss a call.
Focus on Your Business
Instead of managing time-consuming phone calls and returning messages, you can focus on growing your business
Better Customer Satisfaction Ensures Higher Revenue
Virtual receptionist services help in increasing revenue because it ensures that you will never miss a call and as a result, you are less likely to lose customers.
Leave Positive First Impressions
With World Phone Virtual Receptionist, you make your company looks professional without increasing cost
World Phone Virtual Receptionist Features:
  • Record your own professional greeting using IVR (Interactive Voice Response).

  • Direct callers to Agents/Multi-Departments I.e. Sales, Support etc.

  • Set dynamic call flow/scheduling based on hours of operation.

  • Live virtual receptionist to answer customer calls 24X7.

  • Get the details of who called you, delivered through email and via sms.

  • Set up a call flow to patch through only the calls you really need to receive.

  • Voice Mail etc..

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